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CPSC recall · Reported October 3, 2019

VIQUA Recalls Solenoid Valve Kits for UV Water Treatment Systems Due to Electrical Shock Hazard

Electrical current could leak from the solenoid valve, posing an electrical shock hazard to the user.

Recall #
20004
Affected scope
About 70 (in addition, about 170 were sold in Canada)
Verify with CPSC →
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The CPSC recalled This recall involves solenoid valves included in VIQUA solenoid valve accessory kits for … - a moderate-severity action.

VIQUA Recalls Solenoid Valve Kits for UV Water Treatment Systems Due to Electrical Shock … was recalled and listed by the CPSC in October 3, 2019. Reason: Electrical current could leak from the solenoid valve, posing an electrical shock hazard to the user.. Remedy: Consumers should immediately stop using the recalled valve kits, disconnect power to the …. Verify recall #20004 with the CPSC before acting.

The recall

issued this moderate-severity CPSC recall-Electrical current could leak from the solenoid valve, posing an electrical shock hazard to the user..

Moderate
severity level
October 3, 2019
reported

Sourced from official CPSC enforcement records. Verify recall #20004 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This CPSC action (record #20004) was formally reported on October 3, 2019. It is classified under Moderate severity, with a current status of Active. The recalling firm is not specified in the federal record. Federal records list the affected scope as About 70 (in addition, about 170 were sold in Canada).

The documented reason for this recall is: Electrical current could leak from the solenoid valve, posing an electrical shock hazard to the user. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the recalled valve kits, disconnect power to the UV water treatment system and visit VIQUA's website for help inspecting the green coil component attached to t… - consumers holding this product should act on that instruction rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Household Products recalls over time

Where this recall sits in its category - 3,056 household products recalls on record

50100150200250 20052008201120142017202020232026 115
Severity2487872426High severity (most serious)Moderate severityLow severity
Where this recall sits in the database

Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.

Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.

Severity

Moderate

Affected scope

About 70 (in addition, about 170 were sold in Canada)

Related Recalls

6

6 from same agency

Product description

This recall involves solenoid valves included in VIQUA solenoid valve accessory kits for residential and commercial UV water treatment systems. They can be identified by the green coil component attached to the solenoid valve with ASCO parts numbers 400127-xxx and date codes between 1A3 through 5A2 (13th week through the 52nd week of 2018) or 0B1 through 0B8 (1st week through the 8th week of 2019).

Reason for recall

Electrical current could leak from the solenoid valve, posing an electrical shock hazard to the user.

Remedy, what to do

Consumers should immediately stop using the recalled valve kits, disconnect power to the UV water treatment system and visit VIQUA's website for help inspecting the green coil component attached to the solenoid valve for the production date codes included in the recall. Consumers with the recalled solenoid valve should contact the firm to receive free installation of a replacement coil.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Moderate
Status Active
Recall number 20004
Date reported October 3, 2019
Date initiated October 3, 2019
Recalling firm Not disclosed
Affected scope About 70 (in addition, about 170 were sold in Canada)
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using the recalled valve kits, disconnect power to the UV water treatment system and visit VIQU…

  • Check the recall number (20004) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves solenoid valves included in VIQUA solenoid valve accessory kits for residential and commercial UV water treatment systems. They can be identified by the green coil component attached to the solenoid valve with ASCO parts numbers 400127-xxx and date codes between 1A3 through 5A2 (13th week through the 52nd week of 2018) or 0B1 through 0B8 (1st week through the 8th week of 2019).. Units affected: About 70 (in addition, about 170 were sold in Canada).
Why was this product recalled?
Electrical current could leak from the solenoid valve, posing an electrical shock hazard to the user.
What should consumers do?
Consumers should immediately stop using the recalled valve kits, disconnect power to the UV water treatment system and visit VIQUA's website for help inspecting the green coil component attached to the solenoid valve for the production date codes included in the recall. Consumers with the recalled solenoid valve should contact the firm to receive free installation of a replacement coil.
Which agency issued this recall?
This recall was issued by the CPSC on October 3, 2019. Severity: Moderate. Recall number: 20004.
How do I check if my product is affected by a recall?
Check the product description and recall number (20004) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported October 3, 2019. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.