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VIQUA Recalls Solenoid Valve Kits for UV Water Treatment Systems Due to Electrical Shock Hazard

Reported: October 3, 2019 Initiated: October 3, 2019 #20004

Product Description

This recall involves solenoid valves included in VIQUA solenoid valve accessory kits for residential and commercial UV water treatment systems. They can be identified by the green coil component attached to the solenoid valve with ASCO parts numbers 400127-xxx and date codes between 1A3 through 5A2 (13th week through the 52nd week of 2018) or 0B1 through 0B8 (1st week through the 8th week of 2019).

Reason for Recall

Electrical current could leak from the solenoid valve, posing an electrical shock hazard to the user.

Remedy

Consumers should immediately stop using the recalled valve kits, disconnect power to the UV water treatment system and visit VIQUA's website for help inspecting the green coil component attached to the solenoid valve for the production date codes included in the recall. Consumers with the recalled solenoid valve should contact the firm to receive free installation of a replacement coil.

Details

Units Affected
About 70 (in addition, about 170 were sold in Canada)
Official Source
https://www.cpsc.gov/Recalls/2020/VIQUA-Recalls-Solenoid-Valve-Kits-for-UV-Water-Treatment-Systems-Due-to-Electrical-Shock-Hazard

Frequently Asked Questions

What product was recalled? ▼
This recall involves solenoid valves included in VIQUA solenoid valve accessory kits for residential and commercial UV water treatment systems. They can be identified by the green coil component attached to the solenoid valve with ASCO parts numbers 400127-xxx and date codes between 1A3 through 5A2 (13th week through the 52nd week of 2018) or 0B1 through 0B8 (1st week through the 8th week of 2019).. Units affected: About 70 (in addition, about 170 were sold in Canada).
Why was this product recalled? ▼
Electrical current could leak from the solenoid valve, posing an electrical shock hazard to the user.
What should consumers do? ▼
Consumers should immediately stop using the recalled valve kits, disconnect power to the UV water treatment system and visit VIQUA's website for help inspecting the green coil component attached to the solenoid valve for the production date codes included in the recall. Consumers with the recalled solenoid valve should contact the firm to receive free installation of a replacement coil.
Which agency issued this recall? ▼
This recall was issued by the CPSC on October 3, 2019. Severity: Moderate. Recall number: 20004.

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