Severity
Moderate
ModerateActive
CPSC recall · Reported September 10, 2020
Residential Elevators Recalls Elevators Due to Impact Hazard (Recall Alert)
The elevator cab can rise unexpectedly to the top of the elevator shaft and abruptly stop, posing an impact hazard to any occupants in the elevator cab.
Residential Elevators Inc., of Crawfordville, Fla. recalled This recall involves traction residential elevators with models LLT-952, LLT-953, LLT-954… - a moderate-severity action.
Residential Elevators Recalls Elevators Due to Impact Hazard (Recall Alert) was recalled by Residential Elevators Inc., of Crawfordville, Fla. in September 10, 2020. Reason: The elevator cab can rise unexpectedly to the top of the elevator shaft and abruptly stop, posing an impact h…. Remedy: Consumers should immediately stop using the recalled elevators and contact Residential El…. Verify recall #20779 with the CPSC before acting.
The recall
Residential Elevators Inc., of Crawfordville, Fla. issued this moderate-severity CPSC recall-The elevator cab can rise unexpectedly to the top of the elevator shaft and abruptly stop, posing an impact h….
- Moderate
- severity level
- September 10, 2020
- reported
Sourced from official CPSC enforcement records. Verify recall #20779 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #20779) was formally reported on September 10, 2020. It is classified under Moderate severity, with a current status of Active. Residential Elevators Inc., of Crawfordville, Fla. is listed as the recalling firm. Federal records list the affected scope as About 6,300.
The documented reason for this recall is: The elevator cab can rise unexpectedly to the top of the elevator shaft and abruptly stop, posing an impact hazard to any occupants in the elevator cab. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the recalled elevators and contact Residential Elevators to schedule a free repair. All affected elevators must be repaired, including elevators that have been… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,056 household products recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 6,300
Related Recalls
6
6 from same agency
Product description
This recall involves traction residential elevators with models LLT-952, LLT-953, LLT-954 and LLT-955 shipped and installed between January 2014 and April 2017. The recalled elevators are used in consumers' homes. "Residential Elevators" is printed on the light in the operating panel inside the elevator cab.
Reason for recall
The elevator cab can rise unexpectedly to the top of the elevator shaft and abruptly stop, posing an impact hazard to any occupants in the elevator cab.
Remedy, what to do
Consumers should immediately stop using the recalled elevators and contact Residential Elevators to schedule a free repair. All affected elevators must be repaired, including elevators that have been inspected as part of the firm's March 29, 2018 recall. Some elevators may have already received the new CPSC approved remedy for this recall. Residential Elevators is able to determine whether a residential elevator is included in this recall by the consumer's street address. Residential Elevators is contacting all known purchasers with affected elevators to schedule a free repair.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 20779 |
| Date reported | September 10, 2020 |
| Date initiated | September 10, 2020 |
| Recalling firm | Residential Elevators Inc., of Crawfordville, Fla. |
| Affected scope | About 6,300 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled elevators and contact Residential Elevators to schedule a free repair. All a…
- Check the recall number (20779) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves traction residential elevators with models LLT-952, LLT-953, LLT-954 and LLT-955 shipped and installed between January 2014 and April 2017. The recalled elevators are used in consumers' homes. "Residential Elevators" is printed on the light in the operating panel inside the elevator cab.. Recalled by Residential Elevators Inc., of Crawfordville, Fla.. Units affected: About 6,300.
Why was this product recalled? ▼
The elevator cab can rise unexpectedly to the top of the elevator shaft and abruptly stop, posing an impact hazard to any occupants in the elevator cab.
What should consumers do? ▼
Consumers should immediately stop using the recalled elevators and contact Residential Elevators to schedule a free repair. All affected elevators must be repaired, including elevators that have been inspected as part of the firm's March 29, 2018 recall. Some elevators may have already received the new CPSC approved remedy for this recall. Residential Elevators is able to determine whether a residential elevator is included in this recall by the consumer's street address. Residential Elevators is contacting all known purchasers with affected elevators to schedule a free repair.
Which agency issued this recall? ▼
This recall was issued by the CPSC on September 10, 2020. Severity: Moderate. Recall number: 20779.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (20779) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported September 10, 2020. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.