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LG Energy Solution Michigan Recalls Home Energy Storage Batteries Due to Fire Hazard

Reported: August 4, 2021 Initiated: August 4, 2021 #21175

Product Description

This recall involves LG Chem Model RESU 10H lithium-ion storage batteries that were installed as part of a residential energy solar panel system. The recalled batteries allow owners to capture and store energy from the solar panels. The batteries are wall mounted and measure about 29 by 36 by 8 inches. They weigh roughly 220 pounds. The LG logo is located on the top left side of the front panel. The serial number of the recalled product begins with R15563P3 and is located behind the access door of the RESU home battery.

Reason for Recall

The home batteries can overheat, posing a risk of fire and emission of harmful smoke.

Remedy

Consumers with recalled batteries should immediately contact LG Energy Solution Michigan to schedule a free replacement. LG Energy Solution Michigan will arrange for modifications to recalled batteries that are connected online to reduce the risk of overheating until they can be replaced with new batteries. LG Energy Solution Michigan, its distributors, and its installers also are attempting to contact owners directly.

Details

Units Affected
About 10,000 (In addition, 2017-2019 RESU 10H were previously recalled for a fire hazard on December 16, 2020.)
Official Source
https://www.cpsc.gov/Recalls/2021/LG-Energy-Solution-Michigan-Recalls-Home-Energy-Storage-Batteries-Due-to-Fire-Hazard-0

Frequently Asked Questions

What product was recalled? ▼
This recall involves LG Chem Model RESU 10H lithium-ion storage batteries that were installed as part of a residential energy solar panel system. The recalled batteries allow owners to capture and store energy from the solar panels. The batteries are wall mounted and measure about 29 by 36 by 8 inches. They weigh roughly 220 pounds. The LG logo is located on the top left side of the front panel. The serial number of the recalled product begins with R15563P3 and is located behind the access door of the RESU home battery.. Units affected: About 10,000 (In addition, 2017-2019 RESU 10H were previously recalled for a fire hazard on December 16, 2020.).
Why was this product recalled? ▼
The home batteries can overheat, posing a risk of fire and emission of harmful smoke.
What should consumers do? ▼
Consumers with recalled batteries should immediately contact LG Energy Solution Michigan to schedule a free replacement. LG Energy Solution Michigan will arrange for modifications to recalled batteries that are connected online to reduce the risk of overheating until they can be replaced with new batteries. LG Energy Solution Michigan, its distributors, and its installers also are attempting to contact owners directly.
Which agency issued this recall? ▼
This recall was issued by the CPSC on August 4, 2021. Severity: Moderate. Recall number: 21175.

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