CPSC recall · Reported August 25, 2021
Razor USA Recalls GLW Battery Packs Sold with Hovertrax 2.0 Self-Balancing Hoverboards Due to Fire Hazard
The lithium-ion GLW battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
The CPSC recalled This recall involves the removable GLW battery packs installed in UL-Listed Hovertrax 2.0….
Razor USA Recalls GLW Battery Packs Sold with Hovertrax 2.0 Self-Balancing Hoverboards Du… was recalled and listed by the CPSC in August 25, 2021. Reason: The lithium-ion GLW battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of t…. Remedy: Consumers should immediately stop using the recalled self-balancing scooters/hoverboards …. Verify recall #21189 with the CPSC before acting.
The recall
issued this CPSC recall-The lithium-ion GLW battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of t….
- None
- agency class
- August 25, 2021
- reported
Sourced from official CPSC enforcement records. Verify recall #21189 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Electronics recalls over time
Where this recall sits in its category - 622 electronics recalls on record
Product description
This recall involves the removable GLW battery packs installed in UL-Listed Hovertrax 2.0 brand self-balancing scooters/hoverboards manufactured between September 2016 and August 2017. GLW's battery packs were certified as compliant with ANSI/UL Standard 2271 by UL. Hovertrax hoverboards have two wheels at either end of articulated dual platforms and are powered by GLW battery packs. The battery packs have the name GLW written in large letters on the packs themselves. The battery packs have serial numbers beginning with GLW, which is printed on a white sticker on the top of the battery pack, below the bar code. Hovertrax 2.0 is printed on the front of the hoverboard. The hoverboards were sold in black, black monochrome, blue, green, red, red monochrome, white, rose gold, camouflage, ocean blue, purple colors, and three multicolor patterns called Spectrum, Galaxy and Carbon.
Reason for recall
The lithium-ion GLW battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
Remedy, what to do
Consumers should immediately stop using the recalled self-balancing scooters/hoverboards and contact Razor for instructions on how to obtain a prepaid shipping carton to send the GLW battery pack back to Razor, and to receive a free replacement battery pack.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 21189 |
| Date reported | August 25, 2021 |
| Date initiated | August 25, 2021 |
| Recalling firm | Not disclosed |
| Affected scope | About 237,300 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled self-balancing scooters/hoverboards and contact Razor for instructions on ho…
- Check the recall number (21189) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Nationwide recalls with similar severity or category timing
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Similar severity · nearest report date
Same archive severity grade, closest by report date among other firms and states.
Similar Electronics · nearest report date
Same product category, closest by report date among other firms and states (deduped against the severity set).
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Methodology · Corrections · Archive as of August 2026