PlainRecalls
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SIMU Recalls Motors Sold with Awnings and Shutters Due to Shock and Electrocution Hazards

Reported: December 15, 2022 Initiated: December 15, 2022 #23073

Product Description

The recall involves SIMU DMI6 Hz Motors sold with and used to open and retract awnings and shutters. The motor is silver with some black color. "Simu" and the model name are printed on a label on the side of the motor. The motor can be identified when installed in a motorized awning or shutter by completing the online questionnaire at www.simu.com/us/dmi6hzrecall or by contacting SIMU.

Reason for Recall

The awning and shutter motor's power cable can disconnect while opened or closed manually (using the manual override feature), posing electric shock and electrocution hazards.

Remedy

Consumers should immediately stop using the manual override feature if their motorized awnings or shutters are not connected to a GFCI outlet or circuit breaker. Consumers should contact SIMU for assistance in identifying the motor and to arrange for a free inspection and replacement motor.

Details

Units Affected
About 13,800 (In addition, about 12 were sold in Canada)

Frequently Asked Questions

What product was recalled?
The recall involves SIMU DMI6 Hz Motors sold with and used to open and retract awnings and shutters. The motor is silver with some black color. "Simu" and the model name are printed on a label on the side of the motor. The motor can be identified when installed in a motorized awning or shutter by completing the online questionnaire at www.simu.com/us/dmi6hzrecall or by contacting SIMU.. Units affected: About 13,800 (In addition, about 12 were sold in Canada).
Why was this product recalled?
The awning and shutter motor's power cable can disconnect while opened or closed manually (using the manual override feature), posing electric shock and electrocution hazards.
What should consumers do?
Consumers should immediately stop using the manual override feature if their motorized awnings or shutters are not connected to a GFCI outlet or circuit breaker. Consumers should contact SIMU for assistance in identifying the motor and to arrange for a free inspection and replacement motor.
Which agency issued this recall?
This recall was issued by the CPSC on December 15, 2022. Severity: Moderate. Recall number: 23073.