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CPSC recall · Reported December 15, 2022

E-Bikes Recalled Due to Fire and Burn Hazards; Distributed by Gyroor (Recall Alert)

The e-bike's battery pack can ignite, posing fire and burn hazards.

Recall #
23716
Affected scope
About 3,300
Verify with CPSC →
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Shenzhen Chirrey Technology Co., Ltd., of China recalled This recall involves the battery packs installed on Gyroor C3 e-bikes. C3 is printed on a….

E-Bikes Recalled Due to Fire and Burn Hazards; Distributed by Gyroor (Recall Alert) was recalled by Shenzhen Chirrey Technology Co., Ltd., of China in December 15, 2022. Reason: The e-bike's battery pack can ignite, posing fire and burn hazards.. Remedy: Consumers should stop using the battery packs on the recalled e-bikes immediately and con…. Verify recall #23716 with the CPSC before acting.

The recall

Shenzhen Chirrey Technology Co., Ltd., of China issued this CPSC recall-The e-bike's battery pack can ignite, posing fire and burn hazards..

None
agency class
December 15, 2022
reported

Sourced from official CPSC enforcement records. Verify recall #23716 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Electronics recalls over time

Where this recall sits in its category - 622 electronics recalls on record

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Product description

This recall involves the battery packs installed on Gyroor C3 e-bikes. C3 is printed on a label on the seat tube. The serial number is printed on the frame below the headlights and begins with 8330. The e-bikes are black with red stripes, and the Gyroor logo is printed on the downtube.

Reason for recall

The e-bike's battery pack can ignite, posing fire and burn hazards.

Remedy, what to do

Consumers should stop using the battery packs on the recalled e-bikes immediately and contact Gyroor for a repair in the form of a free replacement battery pack. Gyroor is contacting all known purchasers directly.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 23716
Date reported December 15, 2022
Date initiated December 15, 2022
Recalling firm Shenzhen Chirrey Technology Co., Ltd., of China
Affected scope About 3,300
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should stop using the battery packs on the recalled e-bikes immediately and contact Gyroor for a repair in the form of …

  • Check the recall number (23716) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves the battery packs installed on Gyroor C3 e-bikes. C3 is printed on a label on the seat tube. The serial number is printed on the frame below the headlights and begins with 8330. The e-bikes are black with red stripes, and the Gyroor logo is printed on the downtube.. Recalled by Shenzhen Chirrey Technology Co., Ltd., of China. Units affected: About 3,300.
Why was this product recalled?
The e-bike's battery pack can ignite, posing fire and burn hazards.
What should consumers do?
Consumers should stop using the battery packs on the recalled e-bikes immediately and contact Gyroor for a repair in the form of a free replacement battery pack. Gyroor is contacting all known purchasers directly.
Which agency issued this recall?
This recall was issued by the CPSC on December 15, 2022. CPSC does not publish a hazard classification for this recall. Recall number: 23716.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nationwide recalls with similar severity or category timing

Consumer-product notices outside this firm and state, matched by severity timing and product category.

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This recall: CPSC, reported December 15, 2022. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026