PlainRecalls
CPSC Moderate Active

E-Bikes Recalled Due to Fire and Burn Hazards; Distributed by Gyroor (Recall Alert)

Reported: December 15, 2022 Initiated: December 15, 2022 #23716

Product Description

This recall involves the battery packs installed on Gyroor C3 e-bikes. C3 is printed on a label on the seat tube. The serial number is printed on the frame below the headlights and begins with 8330. The e-bikes are black with red stripes, and the Gyroor logo is printed on the downtube.

Reason for Recall

The e-bike's battery pack can ignite, posing fire and burn hazards.

Remedy

Consumers should stop using the battery packs on the recalled e-bikes immediately and contact Gyroor for a repair in the form of a free replacement battery pack. Gyroor is contacting all known purchasers directly.

Frequently Asked Questions

What product was recalled?
This recall involves the battery packs installed on Gyroor C3 e-bikes. C3 is printed on a label on the seat tube. The serial number is printed on the frame below the headlights and begins with 8330. The e-bikes are black with red stripes, and the Gyroor logo is printed on the downtube.. Recalled by Shenzhen Chirrey Technology Co., Ltd., of China. Units affected: About 3,300.
Why was this product recalled?
The e-bike's battery pack can ignite, posing fire and burn hazards.
What should consumers do?
Consumers should stop using the battery packs on the recalled e-bikes immediately and contact Gyroor for a repair in the form of a free replacement battery pack. Gyroor is contacting all known purchasers directly.
Which agency issued this recall?
This recall was issued by the CPSC on December 15, 2022. Severity: Moderate. Recall number: 23716.