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CPSC recall · Reported July 27, 2023

True Fitness Recalls Showrunner II Consoles Sold with Fitness Equipment Due to Fire Hazard

An exposed area of the wireless charging board can come in contact with other internal wiring, posing a fire hazard.

Recall #
23249
Affected scope
About 600
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The CPSC recalled This recall involves Showrunner II Consoles with wireless phone chargers. Product numbers….

True Fitness Recalls Showrunner II Consoles Sold with Fitness Equipment Due to Fire Hazard was recalled and listed by the CPSC in July 27, 2023. Reason: An exposed area of the wireless charging board can come in contact with other internal wiring, posing a fire …. Remedy: Commercial facilities with these recalled products should immediately turn off and unplug…. Verify recall #23249 with the CPSC before acting.

The recall

issued this CPSC recall-An exposed area of the wireless charging board can come in contact with other internal wiring, posing a fire ….

None
agency class
July 27, 2023
reported

Sourced from official CPSC enforcement records. Verify recall #23249 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Electronics recalls over time

Where this recall sits in its category - 622 electronics recalls on record

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Product description

This recall involves Showrunner II Consoles with wireless phone chargers. Product numbers C4P, C4PAE, C4PBE, C4PES, C4PVC, C4PM, C4PMAE, C4PMBE, C4PMES or C4PMVC are printed on a label located on the rear console cover at the connection point of console (console mast) and cardio product base. Consoles will need to be removed from base to view product number label. The consoles are 16-inch Integrated Personal Viewing System ("PVS") LCD Consoles for use with True Fitness exercise products, including treadmills, upright bikes, recumbent bikes, ellipticals and stepmills, created for commercial facilities. The model numbers for the fitness equipment include True Fitness Treadmill, Model TC900, True Fitness Stationary Bike, Model UC900, True Fitness Climber, Model VC900 and True Fitness Elliptical, Model XS1000. The console containing the wireless phone charger with an uncovered mounting bracket is a component part of some True Fitness exercise equipment.

Reason for recall

An exposed area of the wireless charging board can come in contact with other internal wiring, posing a fire hazard.

Remedy, what to do

Commercial facilities with these recalled products should immediately turn off and unplug the exercise equipment containing the console and contact True Fitness to receive a free replacement console.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 23249
Date reported July 27, 2023
Date initiated July 27, 2023
Recalling firm Not disclosed
Affected scope About 600
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Commercial facilities with these recalled products should immediately turn off and unplug the exercise equipment containing the c…

  • Check the recall number (23249) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves Showrunner II Consoles with wireless phone chargers. Product numbers C4P, C4PAE, C4PBE, C4PES, C4PVC, C4PM, C4PMAE, C4PMBE, C4PMES or C4PMVC are printed on a label located on the rear console cover at the connection point of console (console mast) and cardio product base. Consoles will need to be removed from base to view product number label. The consoles are 16-inch Integrated Personal Viewing System ("PVS") LCD Consoles for use with True Fitness exercise products, including treadmills, upright bikes, recumbent bikes, ellipticals and stepmills, created for commercial facilities. The model numbers for the fitness equipment include True Fitness Treadmill, Model TC900, True Fitness Stationary Bike, Model UC900, True Fitness Climber, Model VC900 and True Fitness Elliptical, Model XS1000. The console containing the wireless phone charger with an uncovered mounting bracket is a component part of some True Fitness exercise equipment.. Units affected: About 600.
Why was this product recalled?
An exposed area of the wireless charging board can come in contact with other internal wiring, posing a fire hazard.
What should consumers do?
Commercial facilities with these recalled products should immediately turn off and unplug the exercise equipment containing the console and contact True Fitness to receive a free replacement console.
Which agency issued this recall?
This recall was issued by the CPSC on July 27, 2023. CPSC does not publish a hazard classification for this recall. Recall number: 23249.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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This recall: CPSC, reported July 27, 2023. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026