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CPSC Moderate Active

True Fitness Recalls Showrunner II Consoles Sold with Fitness Equipment Due to Fire Hazard

Reported: July 27, 2023 Initiated: July 27, 2023 #23249

Product Description

This recall involves Showrunner II Consoles with wireless phone chargers. Product numbers C4P, C4PAE, C4PBE, C4PES, C4PVC, C4PM, C4PMAE, C4PMBE, C4PMES or C4PMVC are printed on a label located on the rear console cover at the connection point of console (console mast) and cardio product base. Consoles will need to be removed from base to view product number label. The consoles are 16-inch Integrated Personal Viewing System ("PVS") LCD Consoles for use with True Fitness exercise products, including treadmills, upright bikes, recumbent bikes, ellipticals and stepmills, created for commercial facilities. The model numbers for the fitness equipment include True Fitness Treadmill, Model TC900, True Fitness Stationary Bike, Model UC900, True Fitness Climber, Model VC900 and True Fitness Elliptical, Model XS1000. The console containing the wireless phone charger with an uncovered mounting bracket is a component part of some True Fitness exercise equipment.

Reason for Recall

An exposed area of the wireless charging board can come in contact with other internal wiring, posing a fire hazard.

Remedy

Commercial facilities with these recalled products should immediately turn off and unplug the exercise equipment containing the console and contact True Fitness to receive a free replacement console.

Frequently Asked Questions

What product was recalled?
This recall involves Showrunner II Consoles with wireless phone chargers. Product numbers C4P, C4PAE, C4PBE, C4PES, C4PVC, C4PM, C4PMAE, C4PMBE, C4PMES or C4PMVC are printed on a label located on the rear console cover at the connection point of console (console mast) and cardio product base. Consoles will need to be removed from base to view product number label. The consoles are 16-inch Integrated Personal Viewing System ("PVS") LCD Consoles for use with True Fitness exercise products, including treadmills, upright bikes, recumbent bikes, ellipticals and stepmills, created for commercial facilities. The model numbers for the fitness equipment include True Fitness Treadmill, Model TC900, True Fitness Stationary Bike, Model UC900, True Fitness Climber, Model VC900 and True Fitness Elliptical, Model XS1000. The console containing the wireless phone charger with an uncovered mounting bracket is a component part of some True Fitness exercise equipment.. Units affected: About 600.
Why was this product recalled?
An exposed area of the wireless charging board can come in contact with other internal wiring, posing a fire hazard.
What should consumers do?
Commercial facilities with these recalled products should immediately turn off and unplug the exercise equipment containing the console and contact True Fitness to receive a free replacement console.
Which agency issued this recall?
This recall was issued by the CPSC on July 27, 2023. Severity: Moderate. Recall number: 23249.