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CPSC recall · Reported July 27, 2023

Soft Play Recalls Sky Wheels Due to Fall Hazard and Risk of Injury to Children (Recall Alert)

The Sky Wheels can become detached from the overhead rail on the play set, posing a fall hazard and risk of injury to children.

Recall #
23776
Affected scope
About 3,500
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Soft Play LLC, of Huntersville, North Carolina recalled This recall involves Sky Wheels, which are an individual active play component manufactur….

Soft Play Recalls Sky Wheels Due to Fall Hazard and Risk of Injury to Children (Recall Al… was recalled by Soft Play LLC, of Huntersville, North Carolina in July 27, 2023. Reason: The Sky Wheels can become detached from the overhead rail on the play set, posing a fall hazard and risk of i…. Remedy: Businesses should contact Soft Play to schedule a free inspection. If needed, a repair wi…. Verify recall #23776 with the CPSC before acting.

The recall

Soft Play LLC, of Huntersville, North Carolina issued this CPSC recall-The Sky Wheels can become detached from the overhead rail on the play set, posing a fall hazard and risk of i….

None
agency class
July 27, 2023
reported

Sourced from official CPSC enforcement records. Verify recall #23776 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Household Products recalls over time

Where this recall sits in its category - 3,089 household products recalls on record

50100150200250 20052008201120142017202020232026 148

Product description

This recall involves Sky Wheels, which are an individual active play component manufactured for and sold to businesses. They can be incorporated into a larger indoor soft-contained play system. The Sky Wheel is comprised of a 14-inch diameter 4-spoke metal wheel attached to a downward facing milled and threaded shaft which is supported from an overhead bar within the play system framing structure.

Reason for recall

The Sky Wheels can become detached from the overhead rail on the play set, posing a fall hazard and risk of injury to children.

Remedy, what to do

Businesses should contact Soft Play to schedule a free inspection. If needed, a repair will be made. Soft Play has contacted all known businesses/operators directly. Businesses have also been advised to communicate to customers to not use the Sky Wheel until it is inspected and, if necessary, repaired.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 23776
Date reported July 27, 2023
Date initiated July 27, 2023
Recalling firm Soft Play LLC, of Huntersville, North Carolina
Affected scope About 3,500
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Businesses should contact Soft Play to schedule a free inspection. If needed, a repair will be made. Soft Play has contacted all …

  • Check the recall number (23776) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves Sky Wheels, which are an individual active play component manufactured for and sold to businesses. They can be incorporated into a larger indoor soft-contained play system. The Sky Wheel is comprised of a 14-inch diameter 4-spoke metal wheel attached to a downward facing milled and threaded shaft which is supported from an overhead bar within the play system framing structure.. Recalled by Soft Play LLC, of Huntersville, North Carolina. Units affected: About 3,500.
Why was this product recalled?
The Sky Wheels can become detached from the overhead rail on the play set, posing a fall hazard and risk of injury to children.
What should consumers do?
Businesses should contact Soft Play to schedule a free inspection. If needed, a repair will be made. Soft Play has contacted all known businesses/operators directly. Businesses have also been advised to communicate to customers to not use the Sky Wheel until it is inspected and, if necessary, repaired.
Which agency issued this recall?
This recall was issued by the CPSC on July 27, 2023. CPSC does not publish a hazard classification for this recall. Recall number: 23776.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nationwide recalls with similar severity or category timing

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This recall: CPSC, reported July 27, 2023. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026