Severity
Moderate
ModerateActive
CPSC recall · Reported July 27, 2023
Soft Play Recalls Sky Wheels Due to Fall Hazard and Risk of Injury to Children (Recall Alert)
The Sky Wheels can become detached from the overhead rail on the play set, posing a fall hazard and risk of injury to children.
Soft Play LLC, of Huntersville, North Carolina recalled This recall involves Sky Wheels, which are an individual active play component manufactur… - a moderate-severity action.
Soft Play Recalls Sky Wheels Due to Fall Hazard and Risk of Injury to Children (Recall Al… was recalled by Soft Play LLC, of Huntersville, North Carolina in July 27, 2023. Reason: The Sky Wheels can become detached from the overhead rail on the play set, posing a fall hazard and risk of i…. Remedy: Businesses should contact Soft Play to schedule a free inspection. If needed, a repair wi…. Verify recall #23776 with the CPSC before acting.
The recall
Soft Play LLC, of Huntersville, North Carolina issued this moderate-severity CPSC recall-The Sky Wheels can become detached from the overhead rail on the play set, posing a fall hazard and risk of i….
- Moderate
- severity level
- July 27, 2023
- reported
Sourced from official CPSC enforcement records. Verify recall #23776 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #23776) was formally reported on July 27, 2023. It is classified under Moderate severity, with a current status of Active. Soft Play LLC, of Huntersville, North Carolina is listed as the recalling firm. Federal records list the affected scope as About 3,500.
The documented reason for this recall is: The Sky Wheels can become detached from the overhead rail on the play set, posing a fall hazard and risk of injury to children. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Businesses should contact Soft Play to schedule a free inspection. If needed, a repair will be made. Soft Play has contacted all known businesses/operators directly. Businesses have also been advised… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,056 household products recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 3,500
Related Recalls
6
6 from same agency
Product description
This recall involves Sky Wheels, which are an individual active play component manufactured for and sold to businesses. They can be incorporated into a larger indoor soft-contained play system. The Sky Wheel is comprised of a 14-inch diameter 4-spoke metal wheel attached to a downward facing milled and threaded shaft which is supported from an overhead bar within the play system framing structure.
Reason for recall
The Sky Wheels can become detached from the overhead rail on the play set, posing a fall hazard and risk of injury to children.
Remedy, what to do
Businesses should contact Soft Play to schedule a free inspection. If needed, a repair will be made. Soft Play has contacted all known businesses/operators directly. Businesses have also been advised to communicate to customers to not use the Sky Wheel until it is inspected and, if necessary, repaired.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 23776 |
| Date reported | July 27, 2023 |
| Date initiated | July 27, 2023 |
| Recalling firm | Soft Play LLC, of Huntersville, North Carolina |
| Affected scope | About 3,500 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Businesses should contact Soft Play to schedule a free inspection. If needed, a repair will be made. Soft Play has contacted all …
- Check the recall number (23776) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves Sky Wheels, which are an individual active play component manufactured for and sold to businesses. They can be incorporated into a larger indoor soft-contained play system. The Sky Wheel is comprised of a 14-inch diameter 4-spoke metal wheel attached to a downward facing milled and threaded shaft which is supported from an overhead bar within the play system framing structure.. Recalled by Soft Play LLC, of Huntersville, North Carolina. Units affected: About 3,500.
Why was this product recalled? ▼
The Sky Wheels can become detached from the overhead rail on the play set, posing a fall hazard and risk of injury to children.
What should consumers do? ▼
Businesses should contact Soft Play to schedule a free inspection. If needed, a repair will be made. Soft Play has contacted all known businesses/operators directly. Businesses have also been advised to communicate to customers to not use the Sky Wheel until it is inspected and, if necessary, repaired.
Which agency issued this recall? ▼
This recall was issued by the CPSC on July 27, 2023. Severity: Moderate. Recall number: 23776.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (23776) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Compare this recall with Cooper Lighting Recalls Metalux Optimized High Bay LED Ligh… →
Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported July 27, 2023. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.