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GAF Energy Recalls Timberline Solar Energy Shingles Due to Fire Hazard (Recall Alert)

Reported: July 27, 2023 Initiated: July 27, 2023 #23777

Product Description

This recall involves TLS-1 jumper modules and TLS-1 energy shingles that were installed as part of a residential solar energy system. The energy shingles are roof mounted and measure about 64 inches by 17 inches by 1 inch. They weigh about 10 pounds.

Reason for Recall

The electrical components in the solar energy shingles can malfunction, posing a fire hazard.

Remedy

GAF Energy will replace all jumper modules and check the electrical components of each solar shingle for defects, and repair free of charge. GAF Energy has been remotely shutting off impacted systems until the remediation is complete and consumers will be compensated for monetary losses due to the loss of solar energy generation during that time. GAF Energy is contacting known owners of the energy shingles directly by phone to schedule the repair and replacement of the recalled jumper modules and affected electrical components. If consumers have not been contacted by GAF Energy, they should contact their installers to determine if their solar energy shingles' components are recalled.

Frequently Asked Questions

What product was recalled?
This recall involves TLS-1 jumper modules and TLS-1 energy shingles that were installed as part of a residential solar energy system. The energy shingles are roof mounted and measure about 64 inches by 17 inches by 1 inch. They weigh about 10 pounds.. Recalled by GAF Energy LLC, of San Jose, California. Units affected: About 2,100.
Why was this product recalled?
The electrical components in the solar energy shingles can malfunction, posing a fire hazard.
What should consumers do?
GAF Energy will replace all jumper modules and check the electrical components of each solar shingle for defects, and repair free of charge. GAF Energy has been remotely shutting off impacted systems until the remediation is complete and consumers will be compensated for monetary losses due to the loss of solar energy generation during that time. GAF Energy is contacting known owners of the energy shingles directly by phone to schedule the repair and replacement of the recalled jumper modules and affected electrical components. If consumers have not been contacted by GAF Energy, they should contact their installers to determine if their solar energy shingles' components are recalled.
Which agency issued this recall?
This recall was issued by the CPSC on July 27, 2023. Severity: Moderate. Recall number: 23777.