CPSC recall · Reported September 21, 2023
Shimano Recalls Cranksets for Bicycles Due to Crash Hazard
The recalled bonded crank parts can separate and break, posing a crash hazard to consumers.
Shimano North America Bicycle Inc., of Irvine, California recalled This recall involves Shimano Ultegra FC-6800, Dura-Ace FC-9000, Ultegra FC-R8000, Dura-Ac….
Shimano Recalls Cranksets for Bicycles Due to Crash Hazard was recalled by Shimano North America Bicycle Inc., of Irvine, California in September 21, 2023. Reason: The recalled bonded crank parts can separate and break, posing a crash hazard to consumers.. Remedy: Consumers should immediately stop using the cranksets manufactured before July 1, 2019, a…. Verify recall #23294 with the CPSC before acting.
The recall
Shimano North America Bicycle Inc., of Irvine, California issued this CPSC recall-The recalled bonded crank parts can separate and break, posing a crash hazard to consumers..
- None
- agency class
- September 21, 2023
- reported
Sourced from official CPSC enforcement records. Verify recall #23294 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Outdoor & Sports recalls over time
Where this recall sits in its category - 515 outdoor & sports recalls on record
Product description
This recall involves Shimano Ultegra FC-6800, Dura-Ace FC-9000, Ultegra FC-R8000, Dura-Ace FC-R9100 and FC-R9100P 11-Speed Bonded Hollowtech Road Cranksets manufactured prior to July 2019 sold individually and on bicycles sold by other manufacturers such as Trek and Specialized. A crankset is the component of the bicycle that the chain and pedals attach to for pedaling. The recalled models have printed 'Ultegra' or Dura Ace' logos on the arm. The affected models are pre-July 2019 production and have the following two letter production code on backside of the crank arm where the pedals are attached: KF, KG, KH, KI, KJ, KK, KL, LA, LB, LC, LD, LE, LF, LG, LH, LI, LJ, LK, LL, MA, MB, MC, MD, ME, MF, MG, MH, MI, MJ, MK, ML, NA, NB, NC, ND, NE, NF, NG, NH, NI, NJ, NK, NL, OA, OB, OC, OD, OE, OF, OG, OH, OI, OJ, OK, OL, PA, PB, PC, PD, PE, PF, PG, PH, PI, PJ, PK, PL, QA, QB, QC, QD, QE, QF, QG, QH, QI, QJ, QK, QL, RA, RB, RC, RD, RE, and RF.
Reason for recall
The recalled bonded crank parts can separate and break, posing a crash hazard to consumers.
Remedy, what to do
Consumers should immediately stop using the cranksets manufactured before July 1, 2019, and contact an authorized Shimano dealer to schedule a free crankset inspection. Only consumers whose cranksets show signs of bonding separation or delamination during the inspection will be provided a free replacement crankset and installation.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 23294 |
| Date reported | September 21, 2023 |
| Date initiated | September 21, 2023 |
| Recalling firm | Shimano North America Bicycle Inc., of Irvine, California |
| Affected scope | About 680,000 (In addition, 80,000 were sold in Canada) |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the cranksets manufactured before July 1, 2019, and contact an authorized Shimano dealer …
- Check the recall number (23294) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Similar severity · nearest report date
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Similar Outdoor & Sports · nearest report date
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Methodology · Corrections · Archive as of August 2026