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Polaris Recalls MATRYX PRO RMK and MATRYX RMK KHAOS Snowmobiles Due to Serious Injury Hazard (Recall Alert)

Reported: August 31, 2023 Initiated: August 31, 2023 #23788

Product Description

This recall involves Polaris Model Year 2022-2023 MATRYX PRO RMK and MATRYX RMK KHAOS snowmobiles. The recalled snowmobiles were sold in black and custom color combinations. "POLARIS" or "KHAOS" is stamped on the front side paneling of the vehicles. The VIN and Model Number are located on the right side of vehicle's frame. Consumers can enter their VIN at www.polaris.com/en-us/off-road-recalls/ to see if their snowmobile is included in any recalls.

Reason for Recall

The handlebar hooks on the recalled snowmobiles pose a puncture hazard and risk of serious injury if the rider's body impacts the handlebar hook during a crash.

Remedy

Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair. Polaris is offering consumers free replacement handlebar hooks that can be self-installed or installed by an authorized Polaris dealer. Polaris is notifying all dealers and registered owners directly.

Details

Units Affected
About 15,900 (In addition, about 7,040 were sold in Canada) (These vehicles were previously recalled in May 2023 for a different hazard)
Official Source
https://www.cpsc.gov/Recalls/2023/Polaris-Recalls-MATRYX-PRO-RMK-and-MATRYX-RMK-KHAOS-Snowmobiles-Due-to-Serious-Injury-Hazard-Recall-Alert

Frequently Asked Questions

What product was recalled? ▼
This recall involves Polaris Model Year 2022-2023 MATRYX PRO RMK and MATRYX RMK KHAOS snowmobiles. The recalled snowmobiles were sold in black and custom color combinations. "POLARIS" or "KHAOS" is stamped on the front side paneling of the vehicles. The VIN and Model Number are located on the right side of vehicle's frame. Consumers can enter their VIN at www.polaris.com/en-us/off-road-recalls/ to see if their snowmobile is included in any recalls.. Recalled by Polaris Industries Inc., of Medina, Minnesota. Units affected: About 15,900 (In addition, about 7,040 were sold in Canada) (These vehicles were previously recalled in May 2023 for a different hazard).
Why was this product recalled? ▼
The handlebar hooks on the recalled snowmobiles pose a puncture hazard and risk of serious injury if the rider's body impacts the handlebar hook during a crash.
What should consumers do? ▼
Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair. Polaris is offering consumers free replacement handlebar hooks that can be self-installed or installed by an authorized Polaris dealer. Polaris is notifying all dealers and registered owners directly.
Which agency issued this recall? ▼
This recall was issued by the CPSC on August 31, 2023. Severity: Moderate. Recall number: 23788.

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